27 years of Tangerine milestones
It’s Tangerine’s 27th birthday!
Don’t worry. We aren’t expecting presents.
Earning the trust of millions of Canadians is rewarding enough.
In return, we’ve helped revitalize the banking experience in this country, by promising – and delivering – fewer fees, great rates, and simplified products that give all our Clients the power to understand and control their financial destiny.
In 27 years, we’ve put billions of dollars in interest into the pockets of Canadians. To us, that’s icing on the cake.
Out of a lifetime of milestones, we’ve picked 27 that define our journey as Canada’s leading digital bank.
1997
1. ING DIRECT opens as Canada’s first branchless bank, disrupting the industry with its no-fee, high-interest Savings Account.
1999
2. Our website is launched, introducing online banking in addition to our great Contact Centre service. Saving just got easier.
2000
3. You want investments? We’ve got Investments. ING DIRECT launches its first mutual funds....
2001
4. ... and now Mortgages too. Our Mortgage offers Clients a great rate upfront and flexible payment options.
2008
5. Our Investment options expand to Quebec.
2010
6. Bank on the go, with our new Mobile Banking app.
7. Introducing our no-fee1 daily Chequing Account, which actually pays Canadians interest.
2012
8. Scotiabank acquires ING DIRECT Canada, and the next chapter of direct banking begins.
9. We’re No. 1! For the first time, we rank first in customer satisfaction among all mid-sized banks in the J.D. Power Canada Retail Banking Satisfaction Study2. But we’re not about to rest on our laurels.
2013
10. You can now deposit cheques with a smartphone using our Cheque-In feature, a first in Canadian banking.
2014
11. Welcome to Tangerine. New name, same bold use of orange.
2015
12. The Tangerine Money-Back Credit Card adds a splash of colour, and some extra cash, to your wallet.
2017
13. A fully redesigned Forward Banking experience for web and mobile helps Clients visualize their finances in a new and powerful way.
2018
14. Tangerine becomes the official bank of the Toronto Raptors. That very season, the team goes on to take the championship. Coincidence?
2019
15. Client Cards now include Visa* Debit, giving Clients the ability to make online and in-app purchases using money in their Chequing Account.
2020
16. Introducing our Global ETF Portfolios, offering an intuitive way for Clients to gain exposure to a selection of Exchange Traded Funds in a mutual fund.
17. Sign up with a selfie. Use our Mobile Banking app to become a Tangerine Client completely digitally.3 Now smile! :)
2021
18. We’re No. 1 – times 10! For the 10th year in a row, Tangerine ranks first in customer satisfaction among all mid-sized banks in the J.D. Power Canada Retail Banking Satisfaction Study2. (Spoiler alert: We do it again in 2022 and 2023.)
19. We partner with Kids Help Phone’s RiseUp initiative to provide critical programming that empowers and supports Black youth in Canada.
20. Tangerine becomes the first foundational partner of the WNBA in Canada and introduces Phoenix Mercury guard Kia Nurse as our Tangerine Champion.
2022
21. Following on the success of our Global ETF Portfolios, Tangerine adds Socially Responsible Global Portfolios to our Investment Fund offering, an opportunity for Clients to invest in a way that aligns with their personal values.
22. Tangerine surpasses $8.6 billion in interest paid out to Canadians. And counting.
23. We love giving back to the communities we live in, and so do our employees, devoting roughly 50,000 volunteer hours to date. That’s more than five hours a day for 25 years!
24. April 27, 2022. Celebrating a quarter-century as Canada’s leading digital bank, with over 1,200 employees Canada-wide. More than 13,000 Clients who opened an Account in our first year, 1997, are still banking with us today.
2023
25. Tangerine paints two towns orange with a refreshed fleet of bikes in Toronto and e-bikes in Montreal, thanks to bold new partnerships with Bike Share Toronto and BIXI Montréal.
2024
26. Another year, another launch. Introducing our Money Market Fund, a stable solution for low-risk investors who seek to protect their money from market fluctuations.
27. Tangerine unveils a revamped website with a new look and a new name for our learning centre, The Juice. The updates herald a year of more exciting changes to come – 27 years and many innovations away from our humble origins.
They grow up so fast, don’t they?
1Pay no fees for everyday Chequing transactions. For non-standard transactions, a fee may apply.
2For J.D. Power award information, visit jdpower.com/awards
3Some conditions may apply. Service is subject to availability and successful digital verification.
